Frequently Asked Questions
FAQs
Is RCVRI suitable for everyone?
Absolutely! RCVRI’s wellness and recovery services are designed for everyone, regardless of prior experience or fitness level. Our services support both active individuals and those simply looking to enhance their well-being. Please note that we have a minimum age requirement of 16, and anyone under 18 will need parental or guardian consent.
How often should I visit RCVRI?
When should I book my RCVRI session?
What are the benefits of recovery services?
Each of our recovery techniques offers unique benefits, but overall, they can help:
- Reduce fatigue and muscle soreness
- Improve circulation and lymphatic drainage
- Accelerate recovery and performance
- Support mental relaxation and stress relief
For specific benefits, visit our Modalities page.
I’m new to RCVRI—will staff assist me?
How much does RCVRI cost?
We offer a variety of casual session passes, multi-session packs, and membership options to suit your needs. Please visit our Pricing page for the latest details.
What should I bring to my session?
Wear comfortable or workout clothing.
If using our Hot & Cold Pools or Saunas, bring a full-size towel and swimwear. To maintain hygiene, all clients are required to sit on a towel during their sauna session. We recommend bringing two towels—one for use and one as a spare. If you forget, towels are available for hire at $2 each.
Where are RCVRI studios located?
We have four studios across Sydney: Coogee, Cronulla, Manly, and Martin Place. Visit our Locations page for further details.
Can I bring a friend?
Yes! Most of our spaces are designed for shared experiences, making them great for friends or training partners. The only exception is our ZeroGravity Experience & Hyperbaric Chamber, which are solo sessions. Ensure all guests book their session via the RCVRI app.
What are the capacity limits for each service?
Capacity varies by location and service. To ensure a seamless experience, we recommend checking availability when booking through the RCVRI app.
Is there a minimum age?
Do you offer private services?
Yes! We have private suites in all of our studios. Featuring a Cold Plunge pool and either a Traditional or Infrared Sauna
Can I book the space privately for my group or team?
Can I walk in without a booking?
Walk-ins are welcome, but we strongly recommend booking via the RCVRI app to secure your session, as bookings are prioritised over walk-ins.
How do I book or cancel a session?
Do you sell gift vouchers?
How do I redeem a gift voucher?
All vouchers can be redeemed either in the RCVRI app at checkout by entering the voucher code, or in store.
What is your cancellation policy?
Sessions must be cancelled or rescheduled at least 4 hours in advance via the RCVRI app. Late cancellations or no-shows will result in the session being forfeited.
Do you offer refunds?
Can I buy drinks and supplements at RCVRI?
Saunas
Are the saunas safe for everyone?
Saunas are generally safe, but we do not recommend them for individuals who are pregnant, claustrophobic, or have cardiovascular conditions or inflammatory arthritis. If you have a chronic health condition or concerns, consult your GP before use.
Do you have shower facilities?
What is the difference between infrared saunas and traditional saunas?
Hot + Cold Pools
Are the Hot & Cold Pools safe for everyone?
Yes, but we do not recommend them for individuals who are pregnant, elderly, or have cardiovascular conditions, temperature sensitivities, or open wounds. If unsure, consult your GP.
Are the Hot & Cold Pools maintained at a consistent temperature?
Do you have shower facilities?
Normatec
Is Normatec compression safe for everyone?
Normatec Compression is not recommended for individuals who are pregnant or have a heart condition. If you have a chronic health concern, consult your GP before use.
ZeroGravity
What is the ZeroGravity Experience?
The ZeroGravity flotation bed is a unique sensory experience that promotes deep relaxation and recovery by removing external stimuli. Visit our ZeroGravity page for more details.
Is ZeroGravity the same as a float tank?
Similar, but with added convenience—you stay dry while experiencing full sensory relaxation.
Hyperbaric Chamber
How does the Hyperbaric Chamber work?
Hyperbaric oxygen therapy increases oxygen levels in the body, which helps accelerate recovery, enhance circulation, and support the body’s natural healing processes. By delivering oxygen at higher pressures, it allows oxygen to dissolve more effectively into the bloodstream, promoting cellular repair, reducing inflammation, and boosting overall wellness.
What is the experience like?
Is the Hyperbaric Chamber safe during pregnancy or breastfeeding?
It is not recommended during pregnancy. If breastfeeding, consult your GP.
Can I use the Hyperbaric Chamber with other RCVRI services?
Can I do a shorter session than 60 minutes?
Can I bring in technology or reading material?
Yes! Our Hyperbaric Chambers are designed with comfort in mind. Each chamber features a reclining chair and a small desk, allowing you to bring a laptop, phone, or reading material to use during your session. It’s a great opportunity to relax, catch up on emails, or unwind with a book while benefiting from oxygen therapy.
How frequently should I use the Hyperbaric Chamber?
There is no limit – you can take advantage of the Hyperbaric Chamber service as often as you like. In some instances, how many treatments you might like to complete is dependent on your ailment and how quickly your condition improves.
