Privacy Policy

RCVRI Mercer Inc.
LAST UPDATED JUNE 2025

RCVRI Mercer INC Corporation 1001008023 (“RCVRI”) and its Related Bodies Corporate (“Company” or “we”, “us” or “our”) recognizes the importance of protecting the privacy and rights of individuals in relation to their personal information. This document is our privacy policy, and it tells you how we collect, use, and disclose your personal information.

We respect your rights to privacy under the Personal Information Protection and Electronic Documents Act (Canada) and applicable Canadian provincial privacy legislation (collectively, “Privacy Laws”). We comply with all Privacy Laws in respect of the collection, use, and disclosure of your personal information.

By accessing or using our Platform or services, you signify your acceptance of this privacy policy and consent to our collection, use, and disclosure of your personal information as described in this privacy policy. You may withdraw your consent to our collection, use, or disclosure of your personal information at any time by contacting us using the contact information provided in this privacy policy. If you choose to withdraw your consent, we may not be able to provide you with certain services, communications, and opportunities as described in this privacy policy.

COLLECTION OF PERSONAL INFORMATION

RCVRI will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

You may provide basic information such as your name, phone number, address, email address, birthday to enable us to send information, provide updates and process your requests or assist with enquiries. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, enter competitions, provide financial or credit card information or communicate with us. We may also collect any other information you provide while interacting with us.

HOW WE COLLECT YOUR PERSONAL INFORMATION

RCVRI collects personal information from you in a variety of ways, including when you interact with us electronically, or in person, when you access our website or app, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

There may also be occasions when we collect personal information (to the extent it is available) from publicly available sources, including social media platforms such as Facebook or Twitter. Sometimes, we may provide content and services on a range of platforms (including social media networks) with interactive features to which you may contribute. If you post your personal information in publicly accessible places or social media platforms, your personal information will become publicly available (subject to, where applicable, any privacy settings you have in place in social media platforms). We will not be responsible for the protection of personal information you choose to publish this way.

USE OF YOUR PERSONAL INFORMATION

RCVRI may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

RCVRI may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

Our uses of personal information include, but are not limited to:
– establishing your identity;
– managing our relationship with you;
– creating and responding to service, booking or membership requests;
– creating personal customer profiles;
– sending newsletters, publications and other promotional information to you;
– providing you with updates in relation to promotions, special events and other activities;
– providing services to you;
– conducting and improving our business and services;
– collecting and making payments; and
– complying with our legal obligations, and assisting government and law enforcement agencies and/or regulators.

DIRECT MARKETING

We may use your personal information to engage in direct marketing activities.

Direct marketing activities undertaken by RCVRI may include distribution of newsletters, promotional information and correspondence advising you about special events or service pricing. If you do not want to receive emails and/or other communications from us you can tell us by contacting us as detailed in this Policy or as detailed in any direct marketing communication that you receive from us.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may from time to time need to disclose personal information to comply with a legal requirement, such as law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use personal information to protect the copyright, trademarks, legal rights, property or safety of RCVRI www.rcvri.co, its customers or third parties.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law; our databases, together with any information and non -personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with your personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

SECURITY OF PERSONAL INFORMATION

RCVRI is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. Whilst we take measures to safeguard against unauthorised disclosures, we cannot guarantee the security of any information that you transmit to us or receive from us.

The Company takes all reasonable steps to protect personal information from misuse, interference and loss, as well as unauthorized access, modification or disclosure by using industry standard software protection programs.

ACCESS TO YOUR PERSONAL INFORMATION

You may request access to any personal information we hold about you at any time by contacting us at [email protected]. Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). Before providing access to any information, we will first verify your identity, and you consent to our collection and use of your personal information for verification purposes.

There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

If you believe that personal information we hold about you is incorrect, incomplete, or inaccurate, then you may request us to amend it. We will consider whether the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it, together with your requested amendment.

If we correct your personal information, we will, so far as is reasonably practicable, inform every other person to whom we have disclosed that information of the correction.

COMPLAINTS ABOUT PRIVACY POLICY

Individuals are able to contact RCVRI and request further information about this Policy, request access to their personal information or make a request that personal information be corrected and/or updated. Individuals are also able to make a complaint about any aspect of this Policy, and/or any aspect regarding the collection or use of information by the Company, including the following:
– the kind of information collected by the Company;
– the collection process;
– the purpose for which information is collected;
– how information is held; or
– use or disclosure of information by the Company.

Further information can be requested, access to information can be requested and complaints can be made using the contact details set out below.

RCVRI Mercer Inc. 

Address: 8 Mercer Street, Toronto, Ontario, M5V 0C4
Telephone: 437-676-6843
Email: [email protected]

THIRD PARTY SITES

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware RCVRI is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

UPDATE OF PRIVACY POLICY

We may change this privacy policy from time to time. We will notify you of any changes to this privacy policy when such notice is required by Privacy Laws. Any updated versions of this privacy policy will be posted on our Platform and will be effective from the date of posting. You are responsible for checking if any amendments have been made to this privacy policy. Your continued access to and use of our Platform or services following a change to this privacy policy will constitute your consent to collection, use, and disclosure of your personal information as described in the amended privacy policy. This privacy policy was last updated on June 4, 2025.